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Planning for peak season: Christmas, Mother's Day and more

Custom portraits are gifts, so demand arrives in waves. Planning for the waves is the difference between a great season and a queue of apologies.

1 min read

When orders peak

Why lead times stretch

Every painting still needs the same layers and drying time in December as in June. When demand rises, the queue gets longer, so lead times can stretch by a week or more.

Setting your cut-off dates

For Christmas delivery, encourage customers to order by the end of October, and set a firm cut-off in mid-November. For Mother's Day and Father's Day, allow at least three to four weeks before the date. Tell us your expected volumes early so we can plan.

What happens when it's too late

The options are faster shipping at extra cost, or a gift card and a painting that arrives after the date. Neither is as good as an early cut-off, clearly shown on your store.

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