How paintings are packed so they arrive undamaged

Rolled paintings

The canvas is fully cured, interleaved with glassine paper, rolled face-out around a wide core, wrapped and sealed in a rigid tube with end caps.

Stretched paintings

The painted surface is covered with glassine, then a rigid board to protect the face, then foam or bubble wrap, and finally a waterproof stretch-film outer layer. Corners are protected and the painting is boxed.

Large and framed paintings

Custom wooden crates with foam blocks at the corners keep the painting from moving and the surface from touching anything.

Why curing comes first

A painting that's dry to the touch may still be soft underneath. Rolled or stacked too early, it can crack along the curve, stick to its wrapping or transfer color. We wait until the paint has cured.

What touches the paint

Anything resting on a painted surface can mark it if the paint is not fully dry, if the paint is thick, or if the parcel sits under pressure in heat. That is why we pack only once the paint is dry. For heavily textured work, we recommend shipping stretched or crated rather than rolled. If your project specifies an interleaving material, tell us at quotation.

When the painting arrives

1. Check the outer box or tube for damage before signing, and note any on the delivery receipt.
2. Photograph any damage before unpacking further.
3. Check the front, the sides and the back of the painting.
4. Unroll rolled canvases promptly and let them rest flat.

In the rare case a painting arrives damaged, send us the photos and we'll send a replacement.